Receptionist Skills at Communications Group

By Steven Galvin - Last update


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The Receptionist plays a key role in the Organisation and is often the first person with whom a potential client makes contact. At the completion of this course, participants will be competent in dealing with all aspects of the Receptionists role, from answering the telephone to dealing with customers.

The Receptionist Skills course at Communications Group is listed in Courses.ie’s national courses finder.

About Communications Group of Ireland (CGI)

The Communications Group of Ireland (CGI) was formed in 1992 and offers a professional public relations & marketing service. The Group also incorporates Lansboro International and the European Institute of Communications.

Lansboro is a production company with its own state of the art digital production studio providing professional services including TV/Video/DVD production, web hosting and streaming, design and digital photography.

Through the European Institute of Communications, a centre for excellence in communication education, we offer 20 diploma and certificate courses.

Public Relations is the key to the success of business. Every company, no matter how small or large, has a PR strategy operating for them but sometimes it is badly managed or worse still is the best kept secret in the world.

That’s where we come in. We evaluate, discuss, devise and develop, implement and manage to give the the professional support to our clients to allow them to communicate effectively with their audiences and make their business, project, campaign or programme a success.

Our experience within the public relations industry ranges from small to large corporate business and commercial organisations. In 1999/2001 we won the inaugural national Public Relations Consultants and Public Relations Institute of Ireland’s coveted Awards for Excellence as the No. 1 Financial PR Consultancy in the country and were runners up in the 2002/2003 Awards for Excellence in the same category.


Steven Galvin

Leading Digital Marketing Strategy - Micro-credential at Trinity College Dublin
Sport Courses In Ireland


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