OTC Associate Tutor Joe McDonald explores how an organisation can best deliver a quality service. ‘Quality is not an activity; it is a habit’ – Aristotle It is an absolute…
The ILTA EdTech Winter Conference 2021 ‘Paradigm Shift : Reflection, Resilience and Renewal in Digital Education’ takes place on 14th and 15th January 2021. What is ILTA? ILTA is the…
Train for success with a course in Six Sigma! Six Sigma is a US-style workplace training system designed to maximize employee efficiency. This has many benefits for a business, mostly in…