Business courses in Ireland

A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.

A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.

A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.

A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.

A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.

A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.

A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.

A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.

A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.

A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.

A very hands on, practical course, we deal with real scenarios and help demystify some of the complexities around costing and pricing, so you get the best possible results. We help you see how to be really focused on working smarter to generate more profit.

Overview This is an exciting new module which will equip you with an understanding of the drivers of human behaviour, and with the necessary skills to apply these insights to improve decision making, engagement and performance within your organisations.   The module will provide participants with an analytical framework and set of concepts that can be used to…

Overview Please note that registration is currently closed. To ask any questions or to join the waiting list for future courses, please contact [email protected]. This CPD was designed by the Trinity Centre for Global Intercultural Communication to provide participants with novel methods for successful intercultural collaboration, inclusive management and effective communications across cultures. With an applied focus,…

Trinity College Dublin is an Engineers Ireland Registered Training Provider. This programme is CPD-approved by Engineers Ireland. Overview Sustainability is as much about people as it is about energy and economics. This course introduces participants to a socio-technical systems model of sustainable organisations, contextualising the organisation’s role between individual decision-making and the services, infrastructure, technology…

Trinity College Dublin is an Engineers Ireland Registered Training Provider. This course is CPD Approved by Engineers Ireland. Overview Organisations want to be able to manage risk in a coherent, comprehensive, and effective manner. Excellence in operational risk management goes beyond meeting regulatory compliance and reacting to specific incidents; it implies being able to muster…

Overview Wellbeing is a core value of most societies, albeit conceptualised, defined, and promoted in diverse ways. Deriving primarily from a psychological perspective, this course introduces participants to a socio-technical systems model of workplace wellbeing, contextualising the organisation’s role between individual’s own wellbeing management, the services, infrastructure and policies in society and the physical infrastructure…

This free online course explores the fundamental concepts and value of creating an inclusive and diverse workplace. This short course explains the importance of setting up a diverse workgroup, how you can achieve it and its benefits. You will discover the reasons behind gender bias among other biases in the workplace and how to overcome…

This free online course explores the fundamental concepts and value of creating an inclusive and diverse workplace. This short course explains the importance of setting up a diverse workgroup, how you can achieve it and its benefits. You will discover the reasons behind gender bias among other biases in the workplace and how to overcome…

Every organisation will experience a crisis at some point. Preparation is the key to managing and mitigating the effects. This workshop will take participants through the key areas that need to be prepared to deal with any type of crisis that may arise. It will provide the knowledge and skills necessary to effectively manage communications…

The Diploma in Critical Business Skills aims to enable those with non-business backgrounds, to fulfil their potential and progress to middle management roles. The course is designed to develop critical business skills required to contribute to economic development and productivity within their organisation or elsewhere. The syllabus will use methods of self-reflection to evaluate personal…

This free online customer service training course provides communication skills and explains telephone etiquette. ‘Customer service’ describes the guidance a business gives its customers. This course explains how to provide great customer care service over the phone. We outline ‘defusing’ techniques and customer management practices to help you build a good rapport with clients over…

This newly updated QQI Level 6 Customer Service course is designed to enable the learner to gain a detailed understanding of the customer service function within an organisation and to facilitate the development of effective customer service skills. The programme is suitable for persons already working in a customer services role who would like a recognised qualification…

This course is designed for learners who wish to gain an understanding of the value of the customer service discipline and who wish to learn effective customer service within a work, social or voluntary environment, operating independently or as part of a team. COURSE DESCRIPTION • Principles of customer service within a range of environments,…

Become expert in customer service and polish your professional communication skills in this free online course. This training course teaches you the basics of customer service. We show you how to focus on the customer to understand their expectations to help you improve their experience of your business. We explain how to deal with stress…

Learn about the role customer service plays and how it is vital to a business’s success in this free online course. We often hear that “The customer is king” and this Customer Services free online course covers the concept of customer service in-depth. You will learn how to measure service standards as well as the…

We have developed specific group courses as well as one-to-one Private Tuition, custom-designed to focus on your most important needs. Our skills, developed through years of performing, directing and writing, give us a keen insight on how to improve presentation skills, build team creativity, maximize your impact, and command a room. We can come to you or…

Job-hunters look no further! You will take away a first class CV and learn interview techniques. This course will help in making successful job applications and to optimise performance at the job interview stage. It can lead to greater confidence in approaching job applications and interviews, by being better prepared to do oneself justice. The…

In a world driven by data and the insights derived from it, Data Analysts have become key team members of any business or agency that aims to leverage data to drive product, strategy, and decision-making.  

In a world driven by data and the insights derived from it, Data Analysts have become key team members of any business or agency that aims to leverage data to drive product, strategy, and decision-making.

In a world driven by data and the insights derived from it, Data Analysts have become key team members of any business or agency that aims to leverage data to drive product, strategy, and decision-making.