Courses in Ballsbridge

HRM professionals and line managers with people management responsibilities need to be familiar with the principles of employment law and the key obligations and constraints placed on them in managing the employment relationship. Learning Outcomes Upon completion of this online Employment Law Essentials workshop participants will: Have a practical understanding of employment law at the…

The impact of Covid-19 on the employment relationship has been enormous. Remote working is normalised and some employers and some employees want it to stay. As the Oireachtas considers the Working from Home (Covid-19) Bill 2020, the focus is on what steps employers can take to ensure legal compliance and future proof their remote working…

IPA’s experienced panel of coaches aim to provide intensive support and consultation to senior managers on issues relevant to their professional development in an individual and confidential forum.

The two day Executive Officer programme is designed for staff at Executive Officer (EO) level. This role is partly operational and part management, and the course aims to enable the EO to support senior staff achieve Departmental goals. The aim of the programme is to provide an opportunity for staff of government departments, offices and…

The aim of this Executive Officer programme is to provide an opportunity for staff at Executive Officer level, whose role is part operational and part management, to further develop the competencies required to enable them to successfully undertake their functions at junior management level. The Executive Officer programme will cover the following areas: The role…

Finance for Non-Financial Managers within the Public Sector is intended to provide an overview of the main aspects of finance confronting an increasing number of individuals in public service organisations. Devolved financial management responsibilities have led to a redefinition of many roles and the establishment of many budget holders. This has led to an increased…

Finance for Non-Finance Managers within the Public Sector is intended to provide an overview of the main aspects of finance confronting an increasing number of individuals in public service organisations. Devolved financial management responsibilities have led to a redefinition of many roles and the establishment of many budget holders. This has led to an increased…

The ability of any entity to demonstrate its overall performance is critical in achieving its goals and objectives as laid down in its Statement of Strategy. By measuring performance, both qualitatively and quantitatively, management can incorporate this knowledge into systems and processes to bring about positive change and maximise value for money in delivery of…

Freedom of Information for Decision Makers is an intensive one day course for people charged with making decisions in relation to applications for information under the Freedom of Information Act 2014, which was enacted on 14 October 2014.  Reference will also be made where appropriate to the repealed FOI legislation (1997 and 2003) and to…

Public Servants are faced with increasing expectations, shifting priorities as well as an increasingly complex, ambiguous and uncertain environment. Delivering government strategy requires a capability in project, programme and portfolio management. This Programme Management Fundamentals course focuses on the unique challenges and opportunities of delivering complex programmes in the public sector. It draws on the…

The GDPR and Data Protection Programme for Data Protection Officers (DPOs) in the Public Service is aimed at public servants with responsibility for Data Protection within their organisation, and has been developed to inform, and support, public sector Data Protection Officers in their roles, by providing a common shared approach and understanding of key data protection…

This half-day online GDPR Awareness Briefing is similar in content to the one day Introduction to Data Protection and GDPR.  It is aimed at people who are not directly involved in the processing of personal data but who should have a high-level working knowledge of GDPR. Upon completion of the GDPR Awareness Briefing, participants will:…

The aim of the Higher Executive Officer (HEO) programme is to further participants’ development as middle managers to enable them to manage their own and others’ work to a high standard and thus contribute to the achievement of their organisation’s priorities.  The course will cover the key competency areas of managing change, influencing and persuading,…

Line Managers have a very important role to play, not only in managing people and operations day-to-day, but also in implementing HR and other organisational policies and in supporting their team’s development and fostering a culture of staff performance, positive employee relations and employee engagement.  It is also the case that Line Managers should play…

Please email [email protected] if you would like to receive detailed content for this training programme.

This Capability Based and Competency Based Interviewee Preparation workshop is suitable for staff at all levels of the organisation who are eager to improve their interview techniques. The programme focuses on practical interview preparation, skills development and answering styles. The aim of this workshop is to ensure that candidates have the best possible opportunity to…

Capability Based and Competency Based Interviewer Skills Development is widely recognised as a key skills development programme for staff who will be involved in interviewing on behalf of their organisations. This interviewing may be for external recruitment or increasingly, to assess current employees suitability for promotion. This course has been modified for delivery as an…

This two-day online course provides a practical introduction to Business Process Innovation (BPI). It combines a training and workshop approach and equips participants with a structured, systematic approach to running BPI projects. As a result, participants will be better placed to achieve improved and streamlined business processes that align with public service organisations’ remits and…

Data protection is a key duty of all organisations, public and private, which handle personal data and personal sensitive data. As well as the legal and regulatory impact of a serious data protection incident, the harm to trust, brand and reputation can be significant. The EU General Data Protection Regulation (GDPR) came into effect on…

This Introduction to Fraud and Control in Organisations webinar will provide an introduction to the concept of fraud and key controls in organisations.  The session will consider the concept of the fraud triangle, the characteristics of fraud and the opportunities that may exist in organisations as well as key elements of an anti fraud policy.…

The Introduction to Internal Audit is a four-day programme, delivered over two modules. The course explores the role of the Internal Auditor, the audit process and the relationship of the internal auditor with management, the audit committee and external audit. The course is very participative with a high emphasis on the theoretical and practical aspects…

This four-day programme, delivered over two x two-day modules, explores the role of the Internal Auditor, the audit process and the relationship of the internal auditor with management, the audit committee and external audit. The course is participative with a high emphasis on the theoretical and practical aspects of auditing. The content of the course…

This Legislative Training Programme is available for delivery in-house on request as an online course for Irish Local Authorities.  Please contact the IPA if you are interested in running this course in your Local Authority. The modular programme addresses legislation pertaining to the areas of Housing, Planning, Environment, Water and Roads & Transportation Services. Participants…

Short courses: Executive Coaching, Emotional Intelligence, Facilitation Skills, Managing & Developing People, Moving into Management, Managing Change, Managing Yourself and Your Workload.

The two-day Managing and Developing People programme will help participants gain an understanding of the responsibilities of managing and supervising others and will focus on key skills of people management. This will be of benefit to supervisors and line managers at any level who wish to acquire the skills of effective day-to-day people management.

The ability to manage change is one of the most important competencies that public sector organisations expect from their managers and staff, especially in the current climate. Yet, research shows that typically 70% of all change efforts in organisations fail. Organisations need people in key areas who both know what needs to be done to…

Maintaining healthy employee relations in an organisation is a pre-requisite for organisational success.  Employee relations generally deal with avoiding and resolving issues concerning individuals which might arise out of or influence the work situation.  Employees may feel so ‘aggrieved’ about an issue or incident that it impacts their work to the point where the organisation…

The Managing People programme will help participants gain an understanding of the responsibilities of managing and supervising others and will focus on key skills of people management such as motivation, communication, delegation, performance management and conflict resolution. This will be of benefit to staff who are currently in a managerial or supervisory role, who wish…

The Managing People programme will help participants gain an understanding of the responsibilities of managing and supervising others and will focus on key skills of people management such as motivation, communication, delegation, performance management and conflict resolution. This will be of benefit to staff who are currently in a managerial or supervisory role, who wish…

Performance management is a process which contributes to the effective management of individuals and teams in order to achieve high levels of organisational performance. As such, it establishes a shared understanding about what is to be achieved and an approach to leading and developing people which will ensure that it is achieved.   Remote working (or…