Courses in Ballsbridge

Effective management of risk is now recognised as a critical element of good governance and assurance arrangements in public service organisations and state agencies. Handling uncertainties and agreeing priorities has implications for strategic and business planning objectives, the relationship with stakeholders and also the resourcing, management and control of work programmes and activities. Demonstrating effectiveness…

This two-day online Social Media Strategies course has been designed specifically for the Irish Public Sector to enable staff to produce an effective strategy for managing social media and to significantly improve communication and engagement. The course is led by an experienced social media practitioner and is designed for staff responsible for the oversight and/or…

This programme consists of five x one day modules, which cover the following topics: – Developing Strategy in the Public Service – Strategic Use of Resources-Performance, People, Finance – Strategic Implementation – Strategic Leadership & Change – Strategy, Governance, Accountability & Risk

Superannuation for the Education Sector is ideally directed towards individuals who have at least some familiarity with Superannuation and will place the system in context for those who have worked in the area for six months or more.

A new Code of Practice for Employers and Employees on the Prevention and Resolution of Bullying at Work written by the Workplace Relations Commission (WRC) and the Health and Safety Authority (HSA) has been in place since December 2020 (S.I. 674 of 2020, Industrial Relations Act 1990). The role of the Contact Person, Support Contact…

Using time well improves our overall effectiveness and adds to the quality of life. However, the management of time continues to be a serious dilemma for many people today despite our apparent familiarity with many of the practical approaches and techniques. This Time Management workshop provides participants with a range of approaches and techniques including:…

Training Needs Analysis / Learning Needs Analysis is a one day online course designed to equip Training, Learning & Development, Human Resource and Line Management personnel to understand which training needs arise in organisations and where there are gaps in knowledge, skills and behaviours among staff members. This online course is designed to identify the…

This three hour Unconscious Bias Awareness workshop will introduce attendees to the concept of Unconscious Bias with a focus on the workplace. This general awareness session will introduce / build on attendees understanding of Unconscious Bias and enable them to: Understand What is unconscious bias and what are possible triggers? We will consider the impact of…

Published accounts are the backbone of the accountability and reporting system used in the public, semi-state and private sectors. The information contained in these reports is critical for those charged with the responsibility of monitoring agency performance. However, this information is only useful where it can be interpreted accurately and in the correct context. Understanding…

Published accounts are the backbone of the accountability and reporting system used in the public, semi-state and private sectors. The information contained in these reports is critical for those charged with the responsibility of monitoring agency performance. However, this information is only useful where it can be interpreted accurately and in the correct context. Understanding…

Unlocking the Potential of AI in Public Service, is a comprehensive workshop specifically designed for organisations and teams looking to explore how AI solutions can enhance their products or services. Through practical exercises and real-world examples, participants will learn to identify and apply AI technologies to their specific areas of work. Join us for an immersive…

After completing this course you will be productive with Office 2013; know new features and changes to your favourite Office tools; know which features have been removed and their replacement; be able to produce and collaborate on documents; spreadsheets, presentations, databases and with your email.

Whistleblowing and the Protected Disclosures Act 2014* is a half day workshop that will look at the legislation and guidance in the area of whistleblowing and protected disclosures, particularly in light of the changes to the regime brought by the Protected Disclosures (Amendment) Act 2022. There will be a focus on the procedures that are required…