Online Learning Courses

Learn how to provide outstanding customer service to patients with the skills provided in this free online course. Healthcare is a customer service industry and excellent service plays a key role in restoring patients to health and defining their expectations. The sensitive nature of medical interactions makes patient customer service training imperative. This course explores…

Learn about the role customer service plays and how it is vital to a business’s success in this free online course. We often hear that “The customer is king” and this Customer Services free online course covers the concept of customer service in-depth. You will learn how to measure service standards as well as the…

CWA — Creative Writing:  ANTHOLOGY  Complete a poem, prose or short essay for an upcoming anthology in this high-level course suitable for all levels.  We will discuss aspects of getting work published for your readers  but also attend to various aspects of craft, such as drafting, editing and preparing for industry. Writers will develop various…

This Cyber-Security Training course is delivered in partnership with TechGuard as a series of short modules for employees, although an optional extra module is available for Executives and board members. Course topics include: GDPR training USB Attack Ransomware Email Spoofing Social Engineering Strong Passwords Safe Web Browsing Social Media Best Practices Credit Card Security Handling…

Learn how to identify threats and prevent attacks to protect data in this free online cyber security training course. In today’s digital world, new risks emerge as the number of cybercrimes and security breaches soar, creating a need for organisations to employ cyber security experts. This cyber security training course provides the essential training required…

This Cybersecurity for SMEs  course is based on common questions from business owners and managers. What are the threats and what can we do to put controls and countermeasures in place to implement the beginnings of a cybersecurity strategy. What is covered: The Threat Landscape Password & Access Control Social Engineering Social Media & Secure…

Learn how to respond adequately to cyber incidents by developing and implementing a Cyber incident Response Plan. Having a proactive plan to safeguard digital assets is a must-have for any organization. However, cyber attacks still happen, and an inadequate response can make it difficult for organizations to get back on track. This course will teach…

Online Data Analyst CIW course provided by Kilroy’s College. In this Data Analyst CIW course you will learn how to use data to analyse all aspects of a company’s operation and make appropriate business decisions. You will study how to compare and contrast structured and unstructured data. You will learn how to deploy tools for…

Learn how to enter data into Microsoft Word and Excel in this free online course that provides data entry training. Before insights can be derived from data analysis, raw information needs to be fed into databases at low transactional levels. Various tools and techniques are used to make this happen. This data entry training course…

Train as a data protection officer in this free online course that explains how to protect the integrity of information. This data protection course takes an in-depth look at the basic skills and information you need to become a trained data protection officer who safeguards the information stored by organizations. We outline the current trends…

This online Data Science is listed on Nightcourses.com and taught by Digital Skills Academy. The course introduces participants to Data Science concepts, principles of statistical analysis, data interpretation techniques, aspects of probability models, data cleaning and manipulation, pattern recognition and learning and statistical methods. Participants will use the Python Programming language to solve work-based big data…

In this free online course, learn the essential driving skills and practices for making your daily commute safer. Despite dire conditions or other people’s faults, defensive driving is the practice of anticipating risky scenarios. We have designed this course for people willing to learn basic defensive driving techniques. It includes aspects of being alert while…

This free online caregiving course explains how to identify the signs and stages of dementia and provide effective care. Do you want to deepen your understanding of dementia and develop practical caregiving skills you can use to support those affected by this disorder? This caregiving course explores the diverse signs and symptoms exhibited by those…

This free online caregiving course teaches you about dementia and explains how to care for those suffering from it. Dementia is a loss of cognitive function and can develop at any age. It can be a difficult and overwhelming journey for those affected by it and their loved ones. This psychology course discusses the causes…

In this free online course, learn about the career path, roles and duties of a dental assistant in a dental office. Looking to become a dental aide? Are you curious about the day-to-day activities of a dental assistant? This course will introduce you to the interpersonal skills, functionalities, roles and responsibilities of a dental assistant…

Learn how your emotions influence how you perform, build relationships and make decisions with this free online course. This free online Develop Your Emotional Intelligence course will teach you how to understand and improve your emotional intelligence (EI). Strong emotional intelligence skills allow us to understand and interact with our feelings in a way that…

Learn the important skills to deliver excellent customer service in this free online customer service training course. This free online course is for those who are interested in learning to become customer service representatives or are seeking to improve their skills. This customer service certification will teach you the important skills you need to learn…

Learn how to diagnose and isolate your vehicle’s electrical faults in this free online automotive electronics course. This course provides an ideal foundation for diagnosing electrical issues on your car or truck. Each lesson builds on your knowledge of circuits and rules, demystifying automotive electrical schematic diagrams and establishing a foolproof process for quick and…

Learn about the components, internal combustion, and inner workings of a diesel engine with this free online course. This free online diesel engine course teaches about diesel engine components, it’s systems, it’s terminology, and diesel engines basic cycles. If you’re an automotive engineer or automobile engineer, then learning and mastering the inner workings of diesel…

Learn about diesel engine cycles and their maintenance, control, performance and protection in this free online course. This course follows our ‘diesel engine basics’ course and covers cycles, maintenance, performance and electronic control. We study the difference between the 4-stroke and 2-stroke engine cycles, diesel engine maintenance tips, the fuel injection system, air filter, fuel…

Train as a diet coach in this free online nutrition course that explains how to eat healthily and mentor clients. ‘Nutrition’ uses food for growth and tissue repair while ‘diet’ describes its quantity and nature. This course examines various aspects of food and digestion to provide the training you need to become a nutrition and…

Train as a diet coach in this free online nutrition course that explains how to eat healthily and mentor clients. ‘Nutrition’ uses food for growth and tissue repair while ‘diet’ describes its quantity and nature. This course examines various aspects of food and digestion to provide the training you need to become a nutrition and…

Discover how to grow your business and improve customer service relationships through this free online training course. According to DataReportal, 64.4% of the world’s population actively uses the internet. This digital marketing course provides the relevant skills and knowledge for online advertisement. It helps you identify the various types of market segmentation, the role of…

This Digital Marketing online course will introduce students to the core competencies required to develop and execute digital marketing strategies and activities. It will provide a detailed understanding of what Digital Marketing is, major trends and important concepts such as Search Engine Optimisation (SEO), Science of Adwords Traffic, types of Online marketing, eMail Marketing, Viral…

This Digital Marketing course is suitable for individuals who wish to gain a qualification in Digital Marketing as well as build an effective online presence. Interested learners could include business people , marketing professionals or anyone managing a corporate website.

This course has one very simple purpose – to enable you to develop a great web presence for your brand. Digital marketing continues to grow as an area of major importance for brands, and with our help your business can grow along side it. Especially with the advent of Covid and the effective closure of…

This Digital Photography distance learning course will teach you the essential skills necessary to improve the quality level of your picture taking, have great competency in all aspects of camera controls and technique including exposure, composition, lighting, digital editing and image presentation. We will also explain what camera equipment will work best for you, what’s…

The Dignity at Work – Bullying and Harassment Awareness workshop is designed for managers to ensure all employees feel respected in their workplace (regardless of whether they are working in the office, remotely or a combination of both).  Managers need to be cognisant of their legal and ethical responsibilities in accordance with their Dignity at Work Policy.…

The Dignity at Work: Bullying and Harassment Awareness workshop is designed for managers to ensure all employees feel respected in their workplace (regardless of whether they are working in the office, remotely or a combination of both).  Managers need to be cognisant of their legal and ethical responsibilities in accordance with their Dignity at Work…

The Diploma in Cyber and Digital Security examines how the Internet has grown as a global phenomenon over the past twenty years, bringing with it the threat of crime in a variety of forms. Decision makers must be familiar with the basic principles and best practices of cyber security to best protect their enterprises. The…