Course Description
FETAC Level 5 Award in Customer Service
FETAC Level 5 Award in Customer Service is a course run by City Colleges, Dublin. It is a Classroom Based course with a duration of 12 weeks. FETAC Level 5 Award in Customer Service gives a Course Qualification of Level 5 Certificate. For more information about FETAC Level 5 Award in Customer Service at City Colleges, please review the details below.
A highly practical qualification in the critical area of Customer Service.
The Course has been designed to improve the skills of individuals who have no formal training in Customer Service by providing a comprehensive toolkit that covers key aspects of providing customer care.
You will gain an understanding of the role of the customer service in organisational effectiveness. Participants will acquire a range of verbal and non verbal skills required to meet customer needs, handle complaints and deliver excellent customer care.
The FETAC Level 5 Award in Customer Service course at City Colleges is listed in Courses.ie's national courses finder.
| Training Provider | City Colleges |
| Course Location | Templeogue, Dublin |
| Location Postcode | Dublin 2 |
| Course Type | Classroom Based |
| Course Qualification | Level 5 Certificate |
| Course Duration | 12 weeks |
| Course Time | Tuesday Evenings 19.00 - 21.30 |
| Course Fee | 425 |
| Phone | 01-4904050 |
For more information about City Colleges, please visit our College page on Courses.ie by clicking here.
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City Colleges
Wicklow House
84-88 South Great George’s Street, Dublin
Republic of Ireland
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84-88 South Great George’s Street, Dublin
Republic of Ireland
