Professional Diploma in Credit Management & Debt Collection

The Professional Diploma in Credit Management and Debt Collection course explores the vital role of credit management in organisations, dispelling negative perceptions and emphasising its profit-focused, customer-centered nature.

The course is validated by Griffith College. This course focuses on the development of professional skills and does not sit on the national framework.

Why Study Credit Management and Debt Collection at Griffith College?

The Professional Diploma in Credit Management and Debt Collection course is conducted on a part-time basis over 15 weeks. This course addresses the practical needs of credit controllers and aspiring credit controllers, equipping them with essential skills for their daily work in credit assessment, risk management, debt collection, and relationship building.

It empowers students to become skilled credit professionals, capable of driving business success, fostering positive relationships, and contributing to organisational growth in the dynamic credit landscape.

• You will gain an understanding of credit management principles and practices, including credit assessment, risk management, and policy development.
• Apply financial analysis techniques to evaluate the creditworthiness of individuals and businesses and make informed credit decisions.
• Learn how to evaluate the performance of credit management processes and practices, including key performance indicators, benchmarking, and continuous improvement.
• You will gain the tools to apply critical thinking, problem-solving, and decision-making skills in the workplace
• Demonstrate effective communication and interpersonal skills in credit management, including conflict resolution, problem-solving, and building and maintaining customer relationships.