Tangent at Trinity - Masterclass in Introduction to Design Thinking

Organisations, institutions, and societies face challenges often referred to as ‘wicked problems’ and, as such, require multidimensional solutions. Design Thinking has its roots in industrial design and engineering and borrows from psychology, computer science, and ethnography. It provides an excellent framework to explore user-centred solutions to challenges in an iterative manner. Rather than being problem-focused, Design Thinking is solution-focused and action-oriented. It involves both analysis and imagination and works most effectively in multidisciplinary or cross-functional teams.

This masterclass introduces the Design Thinking methodology. You will discover how to apply the principles of Design Thinking to address real world challenges in your own business or organisation. You will learn how to apply a user-centred, iterative approach when tackling complex problems and developing products and services.

This is designed for individuals and teams working in the product or service industries who want to drive innovation and improve the customer experience. This includes but is not limited to professionals such as accountants, solicitors,engineers, bankers, healthcare professionals, public service employees, research and development teams, startup founders and technology professionals.

The masterclass is offered in two formats:

• Taster session
• Masterclass

The taster session will introduce you to the core concepts of Design Thinking and give you a practical understanding of core Design Thinking mindsets. It provides a unique opportunity to sample the topic, interact, and engage with the material and meet those involved in developing and delivering the masterclass.

The masterclass provides a more comprehensive in-depth understanding of Design Thinking and how it could be applied as a problem-solving process.

Completion of the taster session is not a pre-requisite for masterclass participation.