Courses in Dublin 11

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service. This will be achieved by understanding the logical and emotional motivations of a customer to buy or continue using a service that your company provide. Participants will learn how to become more flexible…

In this one day programme, participants will learn what negotiation is and how to get the most from their personal negotiations. Participants will discover their personality style and how to negotiate effectively with other personality styles. Participants will also explore four strategies for negotiating, and how to apply the four step process for successfully negotiating…

Many sales people fall into the trap of talking too much. They are naturally excited to be sitting in front of their prospect and just cant wait to tell that customer all about the features or benefits their product or service can offer , or how great their company is and why they should do…

Imagine if you could identify the competencies of your top-performers. Furthermore, what if you could identify which competencies are proven to drive business results, and quantify the impact of developing those competencies?

At the core of this training course, participants will learn and practice a proven, step-by-step sales questioning model they can use immediately in any sales situation. This powerful sales questioning technique is all about asking the right questions in the right order. It is designed to increase the likelihood of making a sale by better…

At the end of the 6 modules, each participant will get the opportunity to present their business to me, incorporating everything that they have learnt. This means that the investment is put back into the business. As a business owner you will have a tangible result with a sales and marketing message for your business…

We work with a range of Organizations & Companies, interested in Developing Their Management Teams, such as SMEs, Golf Clubs, & National Media Organizations in TV, Radio & Newspapers.

This 3 day course will enable delegates to have a clear understanding of the successful sales managers responsibilities and how to become more effective in their roles in a challenging competitive business environment. Over the period of the course delegates will explore key leadership skills as well as the essential sales managerial skills needed for…