Courses in Dublin 18

Good communication skills are vital in today’s world. This two-day programme is for anyone who wants to have greater confidence and power in their ability to communicate with other people whether in business or personal conversations, group discussions, business meetings, interviews, letter writing, formal presentations, message taking/giving and by telephone.

Learners who successfully complete this course will: heighten an awareness of the essential role played by communication in human interaction understand the communicative principles and practices involved in gathering and relaying information analyse the nature and theory of communication explore varieties of non-verbal communication acquire the skills and confidence required to encode and decode meaning,…

This QQI Level 6 Conflict Management distance learning course is designed for people currently working in the community and voluntary sector. It will also be useful to those in a relevant HR department or anybody engaged in mediation. The course provides the knowledge and skills to understand and manage conflict situations, either at work or in group…

People management skills are critically important in all aspects of business, and for anyone wishing to make progress up the corporate ladder, they are skills which must be learned and perfected. In this age of fast working, difficult people cause delays and extra effort that you simply cannot afford. As a business owner, manager, supervisor…

Conflict Management Communication, Performance Management are central to the whole success of your team. Many Managers have responsibility for appraising their subordinates’ performance within a formal appraisal scheme. All too often such schemes do not work as well as they should, and systems can fall into disrepute. Good communication is the bond of every successful…

This QQI Level 5 Creative Writing course is designed to give students an opportunity to develop their creative voice through writing. It aims to give students an understanding of the process of writing, key aspects of writing fiction, as well as the possibility of getting work published. Course documentation for this journalism course is detailed, comprehensive…

This course is aimed Sales Support, Administration & Customer Care staff who interact by phone or in person with new or existing customers on a regular basis. During the course we will cover the main disciplines of professional customer care.

This one-day course is aimed Sales Support, Administration & Customer Care staff who interact by phone or in person with new or existing customers on a regular basis.

This newly updated QQI Level 6 Customer Service course is designed to enable the learner to gain a detailed understanding of the customer service function within an organisation and to facilitate the development of effective customer service skills. The programme is suitable for persons already working in a customer services role who would like a recognised qualification…

How important are your service engineers and technical support people to the over-all success of your business? Most progressive organisations realise if they do not look after their customers correctly the competition will. Your service engineers and technical support people play a key role in providing a quality customer service to all your clients. They…

This unique three-day seminar will help you master the skills you need to excel in today’s competitive workplace. You’ll learn to handle people more professionally and keep pace with fast-changing workplace conditions. After you complete the seminar you’ll be equipped to perform as a persuasive communicator, creative problem solver and intelligent risk-taker. The programme emphasises…

This new and unique Open College designed Dementia Care & Awareness course will look at how dementia is now both a national and global concern and why there is a need to develop awareness and understanding of the facts pertaining to dementia. This course will explore the neurology of dementia, the various forms of dementia…

This Digital Marketing online course will introduce students to the core competencies required to develop and execute digital marketing strategies and activities. It will provide a detailed understanding of what Digital Marketing is, major trends and important concepts such as Search Engine Optimisation (SEO), Science of Adwords Traffic, types of Online marketing, eMail Marketing, Viral…

Learners who complete this Disability Awareness programme will obtain the knowledge on different definitions of disability in relation to historical and cultural influences. Learners will acquire knowledge of various types of physical and learning disabilities. They will be familiar with the different assistive technology and teaching methods which will help with the negative aspects of each…

The purpose of this professional development Early Childhood Arts and Culture (Montessori Culture) course is to equip the learner with the necessary skills and competence to ensure that each child develops a competent level of learning through Arts and Culture in a Childcare setting. Each student will gain a full understanding of the montessori method of teaching…

The purpose of this professional development Early Childhood Literacy & Numeracy (Montessori Maths & Language) course is to equip the learner with the necessary skills and competence to ensure that each child develops a competent level of literacy and numeracy skills as developed through the montessori method of teaching. Each student will gain a full understanding of…

The purpose of this professional development Early Learning Environment (Montessori Practical Life & Sensorial) course is to equip the learner with the necessary knowledge to implement an appropriate ECCE environment that encourages and supports the holistic learning of the child. The learner will gain the relevant skills and competencies to ensure that the environment is developed and…

The purpose of this professional development Early Learning Philosophy (Montessori Method) course is to equip the learner with the necessary skills and knowledge to implement appropriate philosophies to apply to the ECCE setting. Learners will be introduced to philosophical approaches for ECCE settings and previous approaches so that comparisons can be made. The Aistear curriculum will be introduced…

This new eLearning QQI level 5 eBusiness course is designed to equip students with the knowledge, skills and competence needed to set-up and promote a business online. It will also provide an understanding of the technology required to support such activity.  In addition, it will provide knowledge of online selling and the importance of network security in…

This eLearning QQI level 5 Economics qualification aims to introduce the learner to a range of economic concepts, theories, policies and principles.   Objectives of the Programme Module: To enable the learner to understand economic concepts and terms and the fundamentals of economic theory and policy. To explore with the learner the role of the Government and…

This one day intensive course is aimed at delegates who want to help individuals to develop themselves and improve their performance

This one day programme will assist Supervisors, Team Leaders or Newly Appointed Managers to enhance and further develop their supervisory management skills. It will be of interest to individuals who are currently performing a supervisory or frontline management role in their organisation or those who wish to progress to this level.

This QQI Employment Law course is designed to enable the learner to gain an in depth understanding of the Legislative Environment in which a modern business must survive. Learners will be aware of and be able to apply the Legislation that applies to their particular area of business. It is designed to equip participants with knowledge of…

This QQI Level 6 Event Management course is delivered by distance learning is designed to equip candidates with comprehensive event planning and management skills.   Students will learn how to: develop event proposals for clients, develop innovative event concepts, conduct feasibility analysis for events, lead teams during events, manage suppliers and service providers, develop event plans, work…

The aim of this newly validated Exercise & Fitness 5N2668 module is to teach knowledge and understanding in the field of Exercise and Fitness. The learner will be introduced to the principal theories of planning and evaluating exercise programmes. They will then be expected to apply these theories in a practical fitness instruction context. This will…

This QQI Level 6 Finance module is designed to provide the learner with understanding, knowledge and practical skills required to understand the basics of finance and how money works. Learners who successfully complete this course will: understand financial jargon develop an awareness of the key elements to good financial management demonstrate their ability to read financial statements…

This finance for non financial managers training course is aimed at new and middle managers who may be given financial targets and budgets but not the tools to manage the financial resources. It would also suit people whose job includes significant financial content e.g. budget holders in large organisations who would like to be more…

Would you like to learn more about your own genealogy and where your ancestors came from? But perhaps don’t know where to start? Through this course in Irish Genealogy you will learn how to undertake the research and how to access and use key sources available including the census returns, civil birth, marriages and deaths,…

This 10-week Grow Your Own course is available in September and in January. During this course you will be introduced to the following: Soil analysis and preparation Seed and container soil prep, seeding techniques Seeding and propagation techniques Garden planning continued, companion planting & crop rotation Plant health – how to maintain healthy crops, composting…

This QQI Level 5 Health & Safety at Work  module aims to equip the learner with the knowledge, skill and competence to promote and maintain safety and health in a work environment. The learner will be supported in achieving an awareness of safety and health issues in the workplace. The tutor will assist the learner…