Courses in Dublin 4

This two-year, part-time programme addresses the tangible need for the development of policy analysis skills across the wider public service. It explores subjects that are crucial to the expert assessment of contemporary public policy including economic and financial analysis, social policy analysis, cost-benefit analysis, project and risk management.

PRINCE2® is a well-established project management methodology used in business and government. It provides a proven best practice model that helps ensure project delivery is on time, on budget, of high quality and meets customer requirements. The PRINCE2® 7 Foundation Course and Certification at the IPA is a three-day intensive, instructor-led course designed to teach…

PRINCE2® is a well-established project management methodology used in business and government. It provides a proven best practice model that helps ensure project delivery is on time, on budget, of high quality and meets customer requirements. This PRINCE2® 7 Foundation Exam Preparation Course and Certification is a three-day intensive, instructor-led course designed to teach participants…

PRINCE2® is a well-established project management methodology used in business and government. It provides a proven best practice model that helps ensure project delivery is on time, on budget, of high quality and meets customer requirements. The PRINCE2® 7 Practitioner Course and Certification is a comprehensive two-day intensive, instructor-led course designed to give participants an…

PRINCE2® is a well-established project management methodology used in business and government. It provides a proven best practice model that helps ensure project delivery is on time, on budget, of high quality and meets customer requirements. This PRINCE2® 7 Practitioner Course and Certification is a comprehensive two-day intensive, instructor-led course designed to give participants an…

The Professional Certificate in Governance is a one-year part-time programme that addresses a key area of concern to professionals in the public and private sectors. Governance is a subject used in several contexts and is a subject of much debate in Ireland and elsewhere. This programme examines governance as a set of structures and processes…

The Professional Certificate in Governance is a one-year part-time programme that addresses a key area of concern to professionals in the public and private sectors. Governance is a subject used in several contexts and is a subject of much debate in Ireland and elsewhere. This programme examines governance as a set of structures and processes…

The Professional Diploma in Health Economics – the first course of its kind in Ireland – is a one-year, part-time programme that examines the economics of healthcare provision. There is a palpable need for those interested in healthcare in Ireland to understand the economic rationale behind the allocation of resources in this vital sector. To…

The Professional Diploma in Health Economics – the first course of its kind in Ireland – is a one-year, part-time programme that examines the economics of healthcare provision. There is a palpable need for those interested in healthcare in Ireland to understand the economic rationale behind the allocation of resources in this vital sector. To…

Against the backdrop of the reform initiatives throughout the public service, the drive towards integrated service delivery and increasing consumer expectations, managers need to apply a range of skills and key competencies in order to be successful. This Professional Diploma programme has been designed for public servants keen to take up this challenge and contribute…

Leaders and managers need a broad range of interconnected skills and knowledge to create the processes and appropriate environment to successfully deliver change and innovation. This comprehensive programme integrates a number of elements relevant for planning, communicating and implementing successful organisational change. A distinguishing feature of the programme is that the academic content is augmented by expert input and focused guidance from change…

The Professional Diploma in Project Management programme builds on the IPA Certificate in Project Management. It covers additional critical skills areas, including procurement, resource management, quality management, and managing multiple projects. It also addresses methodologies, frameworks (including PRINCE 2, Agile and the PMIBOK) and technologies designed to support the project manager. The programme has been…

Project management skills have never been more in demand. There is a clear need for a shift in the public service to a project management approach to effectively deliver on business plans. Properly implemented, the project management approach ensures understanding, focus, confidence, oversight and success. This two-day project management in practice training programme is designed…

Project management skills have never been more in demand. There is a clear need for a shift in the public service to a project management approach to effectively deliver on business plans. Properly implemented, the project management approach ensures understanding, focus, confidence, oversight and success. This two-day project management in practice training programme is designed…

With ever increasing support for the validity and utility of Psychometric Testing many organisations are using a version of a Cognitive Test or Personality Test to ensure that they acquire the right applicant. The context for this Psychometric Testing Preparation for Candidates webinar is to provide the learner with insights on how to prepare for…

The Public Spending Code (2019) was updated in November 2021 to include the steps necessary to conduct a financial analysis for proposals under and over €1 million. This training delivers the provision in this update. This programme, Public Spending Code: Carrying out a Financial Analysis (November 2021 update), builds on our general Public Spending Code course and…

This course is intended to introduce the Public Spending Code (PSC) for Capital Projects. The programme will address the commitments to complete the framework for capital projects by identifying the roles and responsibilities of the stakeholders and taking the participants through the requirements of delivery of each stage of the framework. Learning Outcomes On completion…

Quality Customer Service Course is a one-day course that is designed to equip participants with the skills and knowledge of how to provide quality customer service in the course of their daily work. The course aims to instill an ethos of exceptional customer service into the culture and workings of an organisation. It will focus…

Effective management of risk is now recognised as a critical element of good governance and assurance arrangements in public service organisations and state agencies. Handling uncertainties and agreeing priorities has implications for strategic and business planning objectives, the relationship with stakeholders and also the resourcing, management and control of work programmes and activities. Demonstrating effectiveness…

This two-day online Social Media Strategies course has been designed specifically for the Irish Public Sector to enable staff to produce an effective strategy for managing social media and to significantly improve communication and engagement. The course is led by an experienced social media practitioner and is designed for staff responsible for the oversight and/or…

A new Code of Practice for Employers and Employees on the Prevention and Resolution of Bullying at Work written by the Workplace Relations Commission (WRC) and the Health and Safety Authority (HSA) has been in place since December 2020 (S.I. 674 of 2020, Industrial Relations Act 1990). The role of the Contact Person, Support Contact…

Using time well improves our overall effectiveness and adds to the quality of life. However, the management of time continues to be a serious dilemma for many people today despite our apparent familiarity with many of the practical approaches and techniques. This Time Management workshop provides participants with a range of approaches and techniques including:…

Training Needs Analysis / Learning Needs Analysis is a one day online course designed to equip Training, Learning & Development, Human Resource and Line Management personnel to understand which training needs arise in organisations and where there are gaps in knowledge, skills and behaviours among staff members. This online course is designed to identify the…

This three hour Unconscious Bias Awareness workshop will introduce attendees to the concept of Unconscious Bias with a focus on the workplace. This general awareness session will introduce / build on attendees understanding of Unconscious Bias and enable them to: Understand What is unconscious bias and what are possible triggers? We will consider the impact of…

Published accounts are the backbone of the accountability and reporting system used in the public, semi-state and private sectors. The information contained in these reports is critical for those charged with the responsibility of monitoring agency performance. However, this information is only useful where it can be interpreted accurately and in the correct context. Understanding…

Published accounts are the backbone of the accountability and reporting system used in the public, semi-state and private sectors. The information contained in these reports is critical for those charged with the responsibility of monitoring agency performance. However, this information is only useful where it can be interpreted accurately and in the correct context. Understanding…

Unlocking the Potential of AI in Public Service, is a comprehensive workshop specifically designed for organisations and teams looking to explore how AI solutions can enhance their products or services. Through practical exercises and real-world examples, participants will learn to identify and apply AI technologies to their specific areas of work. Join us for an immersive…

Whistleblowing and the Protected Disclosures Act 2014* is a half day workshop that will look at the legislation and guidance in the area of whistleblowing and protected disclosures, particularly in light of the changes to the regime brought by the Protected Disclosures (Amendment) Act 2022. There will be a focus on the procedures that are required…