Courses in Dublin 8

Designed specifically for project managers, project team members and professional management. This course will enable students to understand the role of the project leader and project sponsor, use the project management process to define the project terms of reference, prepare a project plan, finance a project and develop their project management skills. The course is…

The Professional Diploma in UX Design course at the UX Design Institute provides a comprehensive introduction to user experience design. It covers essential topics such as user research, analysis techniques, design principles, and usability testing. The course is designed to help students build a solid foundation in UX design, equipping them with the skills needed…

The course on Programming for Big Data enables participants to analyse different languages to tackle Big Data projects and solve any emerging issues in a professional and creative manner. The course addresses Programming for Big Data by providing participants with an understanding of Big Data fundamentals and gaining technical proficiency in Python, Hadoop and R…

For every 1 billion invested in projects in europe, 122 million is wasted due to poor risk management and lack of performance. Risk is inevitable in a business organisation when undertaking projects, which is why it is important to manage projects effectively and recognise the risk. This course will give you the golden rules to…

For every 1 billion invested in projects in europe, 122 million is wasted due to poor risk management and lack of performance. Risk is inevitable in a business organisation when undertaking projects, which is why it is important to manage projects effectively and recognise the risk. This course will give you the golden rules to…

The thought of writing a proposal overwhelms many people, but the task does not have to be so daunting. The goal is always the same, to influence the reader to make the choice that you have proposed. Your ideas or suggestions are more likely to be approved if you can communicate them in a clear,…

If you want to learn the skills you need to inspire, persuade, lead and motivate every audience you speak to, then this is the course for you. We pride ourselves on being specialists in this field and giving you the best training possible, with powerful techniques taken from the worlds best speakers, allowing you to…

This Report Writing course will give you the writing tools required to write clear, concise, complete, and correct reports for your business. You will learn techniques and structures to write convincingly and credibly, researching the purpose of the report and your audience to tailor your writing to their needs. This training course will provide value…

Are your shop floor staff getting the best results they can? Is footfall translated into sales? If you feel your company is losing out on potential sales and customer engagement, let this retail sales training course re-educate and reinvigorate your frontline sales staff. At DCM Learning we work with several national retail brands, transforming the…

Did you know? It is 5 times harder to make new customers, than to retain them, so it is essential to keep your regular ones happy. Challenge yourself, once you gather followers, you will thrive and sustain your business’ quality and reputation. The secret to outstanding achievement is not talent but a focused persistence. Sell…

It’s good to know some sales techniques, even if you don’t work in a formal sales role. We see it all the time, a lot of people have no interest or ability to sell, and as a result they only reluctantly perform their selling duties, and ultimately gravitate back to their comfort zone, such as…

Social media technologies have changed everything. With the advancement of social media platforms, online marketing can be quicker, easier and more cost effective than ever. Now, for the first time in history, smaller business’ can get noticed just as much as larger business’. This social media workshop is a fun, interactive course, where we’ll explain…

Do you want to get ahead in life? Climb the ladder to professional success? The secret is reaching out to other people. Become a master communicator and succeed in life, and business. When it comes to communicating, what we say can go in one ear and out the other, and why is this? is it…

Did you know? The average specification writer earns an average of 1049 a week. Writing an effective specification is key to a successful project delivery. If the specification is not fit for purpose, the project will consequently fail to meet expectation with possible significant commercial consequences. It is one of the most important documents you…

Think about it, imagine you worked for somebody who was sour and cold, and no matter how hard you worked, your efforts just weren’t appreciated or acknowledged. Now ask yourself, do you want your employees to think this of you? Appraising your staff is vital, it lets them know where they stand. Not only does…

Think about it, imagine you worked for somebody who was sour and cold, and no matter how hard you worked, your efforts just weren’t appreciated or acknowledged. Now ask yourself, do you want your employees to think this of you? Appraising your staff is vital, it lets them know where they stand. Not only does…

Managers regularly find themselves in high pressure situations, picking up on their teams problems or deadlines and this greatly increases their risk of feeling stressed and out of control . Stress management is all about taking charge. Here at DCM, we cant guarantee that we can banish stress forever, but what we can do is…

Making the transition from being a team member to a Supervisor can be difficult. Your peers will no longer see you as an equal and you are faced with a new set of challenges such as showing authority, making unpopular decisions, providing feedback, addressing under-performance etc. – all while maintaining the respect of your team.…

This flexibly delivered programme can be tailored to meet an organisation’s specific needs. By combining tutorial sessions with sophisticated learning material, the programme can be custom designed to meet the work patterns and work delivery deadlines of specific groups. The course is ideal for front line managers, practising and potential team leaders and supervisors in…

97% of employees and executives believe lack of alignment within a team impacts the outcome of a task or project. The first rule of team building is an obvious one, to lead a team effectively, you must first establish your leadership with each team member. Have you ever seen a team perform so great that…

Making the transition from being a team member to a Team Leader can be difficult. Your peers will no longer see you as an equal and you are faced with a new set of challenges such as showing authority, making unpopular decisions, providing feedback, addressing under-performance etc. – all while maintaining the respect of your…

Reports play an important part in the life of many professional people: they are a link between writer, colleagues and clients worldwide. Reading and writing reports occupies a considerable proportion of working time, particularly for senior staff. Yet many professionals (including those in engineering and technology) lack confidence in their report-writing skills, and feel that…

Scientific, engineering or other technical knowledge is wasted if you can’t communicate it. Good technical writing skills are vital if you actually want anyone to read – and then act on – your research findings, ideas or recommendations. Our approach to technical report writing is to look at writing about complex subjects in a succinct…

Tenders, if were honest, are something most businesses would prefer to avoid. Writing a tender takes a lot of time and effort. Thats why getting help is worthwhile. Even when a contract is not put out to tender, winning the business still frequently involves writing a sales proposal. Yet many people see it as a…

The right subject taught in the wrong way can lead to disaster, loss of money and loss of time. Nobody wants to be trained by someone who has not got the ability to pass on their knowledge, whether or not they are experienced in the subject. This practical and interactive course enables individuals to develop…

This comprehensive course covers the fundamentals of design, delivery and evaluation of training. The practical course provides a comprehensive foundation for trainers in training session design, development and delivery. Upon completing this course, future trainers and experienced professionals will be able to clearly identify the requirements of their training role and formulate appropriate training objectives.…

This course will equip you with the skills required to carry out a training needs analysis. You will be able to make recommendations and implement findings to ensure a good return on your training investment. Course participants would include the following; training directors and managers, as well as training and development specialists and coordinators. This…

Commonly, call centers are focused on customer service and used to help customers solve problems or find solutions which may be great for the brand and product, but this singular purpose can turn a call center into a money pit for the companys bottom line. If you and your staff are not using any upselling…

For many of us, the thoughts of upselling might bring up images of sleazy salespeople trying to line their pockets by selling us extra stuff we dont need. Unfortunately, sometimes that does happen. What if you could make your customer feel like an upsell is helping them, then youll both win. Did you know? 70%…