Courses in Dublin 8

This comprehensive course covers the fundamentals of design, delivery and evaluation of training. The practical course provides a comprehensive foundation for trainers in training session design, development and delivery. Upon completing this course, future trainers and experienced professionals will be able to clearly identify the requirements of their training role and formulate appropriate training objectives.…

This course will equip you with the skills required to carry out a training needs analysis. You will be able to make recommendations and implement findings to ensure a good return on your training investment. Course participants would include the following; training directors and managers, as well as training and development specialists and coordinators. This…

Commonly, call centers are focused on customer service and used to help customers solve problems or find solutions which may be great for the brand and product, but this singular purpose can turn a call center into a money pit for the companys bottom line. If you and your staff are not using any upselling…

For many of us, the thoughts of upselling might bring up images of sleazy salespeople trying to line their pockets by selling us extra stuff we dont need. Unfortunately, sometimes that does happen. What if you could make your customer feel like an upsell is helping them, then youll both win. Did you know? 70%…

The User Interface Design course enables participants to devise the optimal way to present information to end users via desktop and mobile devices. Taught by an industry expert, the course gives participants the opportunity to look at User Interface Design from the user’s point of view, focusing on their needs and usability requirements. Participants will…

Programming for the web & devices is one of the most in-demand skills in the digital workplace. Whether you are looking to become a developer or expand your knowledge in this specialist field, the Web & Device Programming course will provide you with the skills and practical experience to build dynamic and ready-to-launch websites. The…

The course addresses Web Graphics Design and Production by providing participants with the knowledge and skills needed to design, edit and publish graphics, images and texts. Participants will learn how to devise layouts for the web and gain hands-on techniques using Adobe Photoshop and Illustrator. The course will also cover ideation techniques to help participants…

The cost to the economy resulting from death and disability as a result of illnesses such as heart disease and stroke is in excess of 8 billion a year! This exerts a tremendous burden on the workplace: lost man hours, lost productivity due to sick leave and absenteeism. Therefore, it is in the workplaces best…

As a manager, you aren’t truly successful unless your employees are as well, and What separates a beginner manager from a manager who invites employee transformation? It’s all about where the manager focuses, on the employees problem, or on the employee as a person. Show your employees what they cannot see, say to them what…

This one-day workshop is a must for anyone seeking to improve performance and understanding in this key area of professional practice. As buyers continue to outsource increasingly complex goods and services, the impact of specifications on risk management and value for money has become more and more important. This course gives you a practical hands-on…

73% of employers are looking for candidates with good report writing skills, so when youre fumbling for words and pressed for time, don’t be tempted to dismiss good business writing as a luxury, its a skill you must cultivate to succeed. Don’t quit, enhance your skills even further. Learn how to capture your thoughts on…